Stretch 365

use cases

Develop and integrate AI-based chatbots to streamline your business interactions.

Real-world applications of chatbots

Depending on the industry and job function, we can develop AI chatbots.

Reinvent the customer experience for businesses.

Create chatbots with capabilities of machine learning, natural language processing, speech recognition, text analytics, and automation to modernize the way businesses interact with customers.

Smart chatbots provide a unique way to reach out to millions of people, thanks to the growing popularity of social messaging apps. Today, AI bots are being deployed across a wide range of industry verticals and making life easier for companies in a variety of fields.

Chatbots have a high return on investment. Every day, our developers are working on discovering how bots can help your business grow. A variety of industries employ bots in these ways. Learn more from our bot developers

Industry-specific approaches for leveraging chatbots

Engage your audience across multiple channels to deliver great conversational experiences

Healthcare

Give your patients a personalized experience by assisting them in identifying illness symptoms, scheduling medical appointments, and notifying caregivers.

Finance & Banking

Provide a convenient and enjoyable customer experience by streamlining operations, automating customer support, and automating customer support.

Hospitality

A chatbot enables you to view rooms, compare rooms, see packages and offers, and make bookings and payments easily.

Manufacturing

Improve employees' access to accurate information about processes and production levels without logging into enterprise systems.

Insurance

Automates underwriting, property, health, and healthcare advisory and claim management.

Retail

Send offer alerts to your customers, collect customer feedback, help them choose the right product etc.

The use of chatbots in various business verticals

Human resources

Improve the recruiting, onboarding, employee training and employee queries process by simplifying and personalizing the HR process.

Sales & marketing

It helps with scheduling meetings and calls automatically, answering prospects’ questions, providing contextual responses, and more.

Supply chain

Real-time shipping accuracy updates, resolution of customer questions regarding delivery delays, and simplified claims processing.

Customer service

Improve customer service operations by reducing customer wait times, transferring agents, and solving issues faster.

Workplace productivity

Enhance employee productivity by helping them handle daily tasks more effectively, improving internal processes.

Content search

Assist users with a plethora of products and services, such as personalized recommendations, customer support, product information, instant Q&A, etc.

Gallery of our interactive dashboards

Review of orders

Dashboards in Tableau provide information such as city-based orders, order types and subcategories, and individual item sales – allowing the sales team to respond quickly to a subcategory in a particular city.

Analyzing call centre activity

Real-time monitoring of a call centre. With total calls, abandon rate, agent performance, and agent satisfaction scores, managers can get clear, concise, and valuable information about a centre’s performance.

Gross sales and profit

With a statewide profit and performance analysis, sales teams can identify trends and opportunities, adapt to market conditions, and take purposeful actions based on this data.

Selling season

With Tableau, you can combine sales, profit, orders and monthly trends into smart dashboards with subcategories and quarter-by-quarter heatmaps to take action based on objective data.

Customer research

By combining data sources into dashboards, Tableau dashboards help you understand the number of customers in different regions, sales per customer, customer ranking based on profit ratio, and more.

Building intelligent chatbots with Conversation Learner, a service powered by artificial intelligence

Our bot development service includes:

Developing bots frameworks & platforms

Choose the one that’s best for you with our help.

Microsoft Bot Framework – perfect for building enterprise bots

There are ten channels supported by Microsoft, including Direct Line (which provides an API to connect your application with the bot). Therefore, the framework is a great choice for enterprise bots that need to be deployed across multiple channels quickly. You can access these channels:

What drives Microsoft Bot

Framework’s success

AI assistants that provide valuable insights into your customer's behaviour from IBM

IBM’s platform gives you the capability to create a bot equipped with natural language understanding easily. It can create a chatbot that interacts with data in a conversational way to get answers you understand through data discovery, automated predictive analytics, and cognitive capabilities such as natural language. Through Watson’s Natural Language Processing framework, the text is analyzed to extract keywords, categories, entities, concepts, relations, and other meta-data about the content.

A perfect solution for Oracle ERP users

If you would like to extend or support the Oracle EBusiness Suite or other Oracle ERPs, the Oracle Framework is the best option. It is capable of building and running bots on many modern messaging apps for users and enterprises alike.

For organizations that value collaboration, Slack is the best tool

You can integrate and deploy full-featured Slack bots using Node.js, Python, C#, and other webhooks that control the outgoing and incoming messages. Likewise, you can incorporate specific actions into bots through Slash commands. This directory shows how bots can be found and provisioned.

BotFather – Telegram's framework for interactions with big data

A bot’s interaction with the user and functionality can be easily implemented with the Telegram framework’s commands, APIs, and mechanisms. The BotFather allows users to control all the different bots available across multiple platforms. If you want to find information/documents in a central repository, but there is a large amount of data, Telegram is the perfect alternative.

When it comes to B2C bots, Facebook is undoubtedly the best option.

A Messenger Bot can run on Messenger and be integrated with the Wit.AI Conversation Analysis and Natural Language Processing platform. In Facebook Messenger, you can implement webhooks to receive events, learn business logic, and add visual UI controls to improve the bot’s user experience.

You can easily add NLP capability to your bots with Kik

Developers can build bots on Kik’s messaging platform to engage their customers effectively using the Kik Bot Rest API, an emerging chat platform. Integrating API.ai with Kik will allow you to create bots quickly and easily.

BotFather – Telegram's framework for interactions with big data

A bot’s interaction with the user and functionality can be easily implemented with the Telegram framework’s commands, APIs, and mechanisms. The BotFather allows users to control all the different bots available across multiple platforms. If you want to find information/documents in a central repository, but there is a large amount of data, Telegram is the perfect alternative.

Enhance personalized experiences with smart chatbots

Covid-19 is still battling it out with our customer service bots, which is perfect for providing close customer support. Get started with cognitive chatbots and start personalizing the user experience. A chatbot can be implemented in an enterprise environment to explain safety measures to customers and provide accurate information about health. Moreover, our chatbot developers can assist you in building AI-powered chatbots that offer medical advice and can detect Coronavirus symptoms.

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AI-based chatbot automation with ERP, ECM, and DMS systems