Is Power Platform a replacement for Dynamics 365?
Dynamics 365 and Power Platform are both Microsoft solutions that provide businesses with better optimisation assistance. It is, however, intriguing to see what enterprises may be able to achieve with both technologies combined. The robust features of these technologies may astound you, and other advantages may also be gained over your competitors.
Power Platform consists of four offerings, including Power BI, Power Automate, Power Virtual Agents, and Power Apps. These technologies facilitate the automation of processes, the creation of solutions, and the analysis of data. We will explore how businesses can harness the power of data in this blog post and how Dynamics 365 may benefit from these solutions.
Why use Dynamics 365 and the Microsoft Power Platform?
Power Platform delivers significant ROI through building multifaceted enterprise apps without writing code. You can easily extend the functionality of Dynamics 365 with all four tools of Power Platform.
Business apps powered by Dynamic 365 use predictive, AI-driven insights to improve decisions. Additionally, they help create a productive work environment for your entire company. Additionally, with Dynamics 365 applications, you can manage your entire business with a comprehensive solution.
Integrating these two solutions will provide your business with potential apps and future growth opportunities. Besides, optimising marketing, sales, customer support, and supply chain operations is always a priority.
The Power Platform’s integration with Dynamics 365 empowers your customers and employees to interact on any device, at any time, to enable better business processes. Below are some examples of what this powerful combination is capable of:
- Streamline all data into one place for better insight and productivity
- Access reliable information through tight integration with Microsoft Office tools
- Execute and coordinate cross-channel marketing campaigns, sales funnels, and project management
- Early sale patterns can be detected with marketing analytics, and market demands can be met quickly as a result
- Get the customer’s data and mine it for cross-selling and upselling content using predictive analytics
- Enhance quality or scale operations with custom workflows that meet your specific needs
Using Dynamics 365 and the Power Platform to accelerate your business!
Despite being familiar with Microsoft Power Platform tools, many organisations still face challenges implementing them. Here are some ways this combination is automating business processes.
Form Processor – Power Apps’ Form Processor component offers useful functionality right off the bat. This application allows you to train models to read data from documents and images, including handwritten data. Invoice automation is the most common use for AP invoices. This includes creating apps that let you take a picture of an invoice and review it before sending it to Dynamics 365 for Finance via standard connectors. Alternatively, you can also implement a Power Automate flow that transfers a file from an email message to your ERP using an Outlook Connector.
Power Virtual Agents – The use of virtual agents can be a great way to free up some of your employees’ time by assisting with mundane tasks. With the Power Platform, you can build Power Virtual Agent integration to help your employees fulfil tasks such as sending invoices, accessing important project papers, and executing test scripts. Users can interact with the Virtual Agent by answering pertinent questions, pointing them to the SharePoint site, and directing them to Microsoft Documents. When users are having trouble finding information, you can also send them an email alert.
Streamline CRM usage – When an organisation grows, it often seeks innovative approaches and greater flexibility. The use of Microsoft Dynamics CRM increases employee acceptance while also allowing for better integration of data. The employees will be able to accomplish their tasks more efficiently thanks to the integration. Furthermore, remote employees can customise the software, which might increase their productivity.
Enhanced mobility – Businesses, especially those in sales and marketing, are under pressure to accommodate the mobility needs of their increasing workforce. It is no longer possible to manually update front and back. Therefore, Dynamics 365’s integration with other tools features a robust solution for meeting customer and business demands, regardless of where users are located. With Dynamics 365, users can manage employees, schedule employees, manage service agreements, and access better data at a glance.
Take a fresh look at your business prospects
Microsoft ecosystems enable your business to handle data analysis, develop apps, automate processes and deploy virtual agents as needed. With Power Platform and Dynamics 365 and Office 365, Azure, and a hundred other apps, we are able to leverage the capabilities of all four platforms. By combining these two technologies, we can accelerate value creation and transform the customer experience digitally. Get tailored Power Platform development services geared to meet your needs.